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Freshsales (via Zapier)
Automation integration
Live
Included on
Pro, Team & Enterprise

Freshsales (via Zapier)

Add each TeamsMaestro meeting summary to the matching contact in Freshsales as a note. Contact records stay up to date with what was said, without anyone logging it by hand. It runs through the TeamsMaestro app for Zapier.

How it works

When TeamsMaestro finishes summarizing a meeting, the Zap adds a note to a contact in Freshsales. The contact is found by email address or contact ID, so you map the email of the person on the call, and the summary goes in the note.

Sales reps and account managers get the context of every call on the contact record, ready for the next follow-up. Filter the trigger to customer and prospect meetings so internal calls stay out of your CRM.

Pick which meetings run it. The trigger has optional filters for the meeting title (contains, starts with, or matches exactly) and for the host or participants. You can combine conditions and run the Zap when any of them is met.

Set it up
  1. Open the template and sign in to Zapier. Connect your TeamsMaestro account, which shows up in Zapier as AI TeamsMaestro.
  2. Keep Meeting Summarized as the trigger. Add a participant filter if you only want calls with prospects or customers.
  3. Test the trigger. Zapier loads a recent meeting from your account so you can see the fields: title, platform, start and end times, organizer, attendees, summary, and action items.
  4. Connect Freshsales. Choose to find the contact by email, and map the email of the person on the call.
  5. Map the summary and meeting link to the note.
  6. Run a test, check the note on the contact in Freshsales, and publish the Zap.

New to Zapier and TeamsMaestro? The Zapier setup guide walks through a full example, and the Zapier integration page lists everything else you can connect.

Frequently asked questions

How does it find the right contact?

By email address or contact ID. Most teams map the email of the person on the call, and the note is added to that contact.

Can I keep internal meetings out of Freshsales?

Yes. Use the host or participant filters on the trigger so only calls with prospects and customers create notes.

Do I need a paid TeamsMaestro plan?

Yes. Zapier integrations are included on the Pro, Team, and Enterprise plans. They are not available on the Free plan.