Privacy Policy

Privacy Policy

Privacy Policy

Privacy Statement

Table of Contents


  • Introduction

  • Data Protection Officer

  • How we collect and use (process) your personal information

  • Use of the maestrolabs.com website

  • Use of Maestro Labs Outlook Add-in

  • Use of Maestro Labs Chrome Extension

  • When and how we share information with the third parties

  • Transferring personal data to the U.S.

  • Data Subject rights

  • Security of your information

  • Data storage and retention

  • Questions, concerns, or complains

Introduction

Maestro Labs Pte. Ltd. is a Software Development company that uses AI to help users interact with emails in a better and more efficient way.


We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Notice describes Maestro Labs’ policies and practices regarding its collection and use of your personal data, and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies.

Data Protection Officer

Maestro Labs Pte. Ltd. is headquartered in 160 Robinson Road, #14-04 Singapore Business Federation Centre, 068914, in Singapore. Maestro Labs Pte. Ltd has appointed an internal data protection officer for you to contact if you have any questions or concerns about Maestro Labs’ personal data policies or practices. If you would like to exercise your privacy rights, please direct your query to Maestro Labs’ data protection officer. Maestro Labs’ data protection officer’s name and contact information are as follows:


Sebastian Illing

Maestro Labs Pte. Ltd.

sebastian@maestrolabs.com

How we collect and use (process) your personal information

Maestro Labs collects personal information about its website visitors and customers. With a few exceptions, this information is generally limited to:


● name

● job title

● employer name

● work email


We use this information to provide prospects and customers with services.


We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services.


From time to time, Maestro Labs receives personal information about individuals from third parties. Typically, information collected from third parties will include further details on your employer or industry. We may also collect your personal data from a third party website (e.g. LinkedIn)

Use of Maestro Labs Website

As is true of most other websites, Maestro Labs’ website collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, and operating system. We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.


Maestro Labs has a legitimate interest in understanding how members, customers and potential customers use its website. This assists Maestro Labs with providing more relevant products and services, with communicating value to our sponsors and corporate members, and with providing appropriate staffing to meet member and customer needs.

Use of Maestro Labs Outlook AddIn

The content of the emails drafted using MailMaestro is automatically and permanently deleted from our servers within thirty (30) days or such other time period as may be agreed upon with the client.


In order to continually improve the functionality of our plug-in, Maestro Labs does retain usage data for a period of five (5) years. This data does not contain any email content or headers, but rather is limited to the email addresses of users.

Use of Maestro Labs Chrome Extension

MailMaestro's use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.


By using the MailMaestro Chrome Extension, users acknowledge and agree to the terms and conditions of this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use or install the MailMaestro Chrome extension.


The content of the emails drafted using MailMaestro through the Chrome Extension is automatically and permanently deleted from our servers within thirty (30) days or such other time period as may be agreed upon with the client.


Our Chrome Extension may collect and use the following information:

  • Personally Identifiable Information (PII): Includes name, address, contact details, and identification numbers.

  • Financial and Payment Information: Data related to financial transactions or payments related to Maestro Labs.

  • Authentication Information: Logins, passwords, and authentication cookies.

  • Personal Communications: Information from emails.


We use the information we collect to:

  1. Improve the MailMaestro Chrome extension's functionality.

  2. Analyze usage patterns to better understand user preferences.

  3. Identify and troubleshoot issues with the Chrome extension.

  4. Improve the overall user experience.


In order to continually improve the functionality of our plug-in, Maestro Labs does retain usage data for a period of five (5) years. This data does not contain any email content or headers, but rather is limited to the email addresses of users.

Sharing information with third parties

The personal information Maestro Labs collects from you is stored in one or more databases hosted by third parties located in the United States. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval.


We do not reveal your personal data to non- Maestro Labs persons or businesses for their independent use unless: (1) you request or authorize it; (2) the information is provided to comply with the law (for example, compelled by law enforcement to comply with a search warrant, subpoena, or court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (3) to address emergencies or acts of God; or (4) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf. We may gather aggregated data about our services and website visitors and disclose the results of such aggregated (but not personally identifiable) information to our partners, service providers, advertisers, and/or other third parties for marketing or promotional purposes.


The Maestro Labs website connects with LinkedIn. If you choose to share information from the Maestro Labs website through that service, you should review the privacy policy of that service. If you are a member of a third party service, the aforementioned connections may allow that service to connect your visit to our site to your personal data.


In order to perform our services, we share anonymized email threads and user instructions with third-party AI models. This sharing is essential for our service functionality. We strive to ensure that all data is anonymized to protect your privacy. Our efforts in using this data are primarily aimed at service provision, and we endeavor to adhere to privacy standards.

Transferring personal data to the U.S.

Maestro Labs has its headquarters in Singapore but our databases are located in the United States. Information we collect about you will be processed in the United States. By using Maestro Labs’ services, you acknowledge that your personal information will be processed in the United States. The United States has not sought nor received a finding of “adequacy” from the European Union under Article 45 of the GDPR. Pursuant to Article 46 of the GDPR, Maestro Labs is providing for appropriate safeguards by entering binding, standard data protection clauses, enforceable by data subjects in the EEA and the UK. These clauses have been enhanced based on the guidance of the European Data Protection Board and will be updated when the new draft model clauses are approved.


Depending on the circumstance, Maestro Labs also collects and transfers to the U.S. personal data with consent; to perform a contract with you; or to fulfill a compelling legitimate interest of Maestro Labs in a manner that does not outweigh your rights and freedoms. Maestro Labs endeavors to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with Maestro Labs and the practices described in this Privacy Statement. Maestro Labs also enters into data processing agreements and model clauses with its vendors whenever feasible and appropriate. Since it was founded, Maestro Labs has received zero government requests for information.


For more information or if you have any questions, please contact us at support@maestrolabs.com

Data Subject rights

The European Union’s General Data Protection Regulation (GDPR) and other countries’ privacy laws provide certain rights for data subjects. Data Subject rights under GDPR include the following:


● Right to be informed

● Right of access

● Right to rectification

● Right to erasure

● Right to restrict processing

● Right of data portability

● Right to object

● Rights related to automated decision making including profiling


This Privacy Notice is intended to provide you with information about what personal data Maestro Labs collects about you and how it is used.


If you wish to confirm that Maestro Labs is processing your personal data, or to have access to the personal data Maestro Labs may have about you, please contact us.


You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside Maestro Labs might have received the data from Maestro Labs; what the source of the information was (if you didn’t provide it directly to Maestro Labs); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by Maestro Labs if it is inaccurate. You may request that Maestro Labs erase that data or cease processing it, subject to certain exceptions. You may also request that Maestro Labs cease using your data for direct marketing purposes. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how Maestro Labs processes your personal data. When technically feasible, Maestro Labs will—at your request—provide your personal data to you.


Reasonable access to your personal data will be provided at no cost. If access cannot be provided within a reasonable time frame, Maestro Labs will provide you with a date when the information will be provided. If for some reason access is denied, Maestro Labs will provide an explanation as to why access has been denied.


For questions or complaints concerning the processing of your personal data, you can email us at support@maestrolabs.com. Alternatively, if you are located in the European Union, you can also have recourse to the European Data Protection Supervisor or with your nation’s data protection authority.

Data storage and retention

Your personal data is stored by the Maestro Labs on its servers, and on the servers of the cloudbased database management services the Maestro Labs engages, located in the United States. The Maestro Labs retains service data for the duration of the customer’s business relationship with the Maestro Labs and for a period of time thereafter, to analyze the data for Maestro Labs’ own operations, and for historical and archiving purposes associated with Maestro Labs’ services. Maestro Labs retains prospect data until such time as it no longer has business value and is purged from Maestro Labs systems. All personal data that Maestro Labs controls may be deleted upon verified request from Data Subjects or their authorized agents. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at: support@maestrolabs.com

Children’s data

We do not knowingly attempt to solicit or receive information from children.

Questions, concerns or complaints

If you have questions, concerns, complaints, or would like to exercise your rights, please contact us at:


support@maestrolabs.com


Effective Date: August 7, 2023

Privacy Statement

Table of Contents


  • Introduction

  • Data Protection Officer

  • How we collect and use (process) your personal information

  • Use of the maestrolabs.com website

  • Use of Maestro Labs Outlook Add-in

  • Use of Maestro Labs Chrome Extension

  • When and how we share information with the third parties

  • Transferring personal data to the U.S.

  • Data Subject rights

  • Security of your information

  • Data storage and retention

  • Questions, concerns, or complains

Introduction

Maestro Labs Pte. Ltd. is a Software Development company that uses AI to help users interact with emails in a better and more efficient way.


We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Notice describes Maestro Labs’ policies and practices regarding its collection and use of your personal data, and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies.

Data Protection Officer

Maestro Labs Pte. Ltd. is headquartered in 160 Robinson Road, #14-04 Singapore Business Federation Centre, 068914, in Singapore. Maestro Labs Pte. Ltd has appointed an internal data protection officer for you to contact if you have any questions or concerns about Maestro Labs’ personal data policies or practices. If you would like to exercise your privacy rights, please direct your query to Maestro Labs’ data protection officer. Maestro Labs’ data protection officer’s name and contact information are as follows:


Sebastian Illing

Maestro Labs Pte. Ltd.

sebastian@maestrolabs.com

How we collect and use (process) your personal information

Maestro Labs collects personal information about its website visitors and customers. With a few exceptions, this information is generally limited to:


● name

● job title

● employer name

● work email


We use this information to provide prospects and customers with services.


We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services.


From time to time, Maestro Labs receives personal information about individuals from third parties. Typically, information collected from third parties will include further details on your employer or industry. We may also collect your personal data from a third party website (e.g. LinkedIn)

Use of Maestro Labs Website

As is true of most other websites, Maestro Labs’ website collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, and operating system. We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.


Maestro Labs has a legitimate interest in understanding how members, customers and potential customers use its website. This assists Maestro Labs with providing more relevant products and services, with communicating value to our sponsors and corporate members, and with providing appropriate staffing to meet member and customer needs.

Use of Maestro Labs Outlook AddIn

The content of the emails drafted using MailMaestro is automatically and permanently deleted from our servers within thirty (30) days or such other time period as may be agreed upon with the client.


In order to continually improve the functionality of our plug-in, Maestro Labs does retain usage data for a period of five (5) years. This data does not contain any email content or headers, but rather is limited to the email addresses of users.

Use of Maestro Labs Chrome Extension

MailMaestro's use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.


By using the MailMaestro Chrome Extension, users acknowledge and agree to the terms and conditions of this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use or install the MailMaestro Chrome extension.


The content of the emails drafted using MailMaestro through the Chrome Extension is automatically and permanently deleted from our servers within thirty (30) days or such other time period as may be agreed upon with the client.


Our Chrome Extension may collect and use the following information:

  • Personally Identifiable Information (PII): Includes name, address, contact details, and identification numbers.

  • Financial and Payment Information: Data related to financial transactions or payments related to Maestro Labs.

  • Authentication Information: Logins, passwords, and authentication cookies.

  • Personal Communications: Information from emails.


We use the information we collect to:

  1. Improve the MailMaestro Chrome extension's functionality.

  2. Analyze usage patterns to better understand user preferences.

  3. Identify and troubleshoot issues with the Chrome extension.

  4. Improve the overall user experience.


In order to continually improve the functionality of our plug-in, Maestro Labs does retain usage data for a period of five (5) years. This data does not contain any email content or headers, but rather is limited to the email addresses of users.

Sharing information with third parties

The personal information Maestro Labs collects from you is stored in one or more databases hosted by third parties located in the United States. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval.


We do not reveal your personal data to non- Maestro Labs persons or businesses for their independent use unless: (1) you request or authorize it; (2) the information is provided to comply with the law (for example, compelled by law enforcement to comply with a search warrant, subpoena, or court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (3) to address emergencies or acts of God; or (4) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf. We may gather aggregated data about our services and website visitors and disclose the results of such aggregated (but not personally identifiable) information to our partners, service providers, advertisers, and/or other third parties for marketing or promotional purposes.


The Maestro Labs website connects with LinkedIn. If you choose to share information from the Maestro Labs website through that service, you should review the privacy policy of that service. If you are a member of a third party service, the aforementioned connections may allow that service to connect your visit to our site to your personal data.


In order to perform our services, we share anonymized email threads and user instructions with third-party AI models. This sharing is essential for our service functionality. We strive to ensure that all data is anonymized to protect your privacy. Our efforts in using this data are primarily aimed at service provision, and we endeavor to adhere to privacy standards.

Transferring personal data to the U.S.

Maestro Labs has its headquarters in Singapore but our databases are located in the United States. Information we collect about you will be processed in the United States. By using Maestro Labs’ services, you acknowledge that your personal information will be processed in the United States. The United States has not sought nor received a finding of “adequacy” from the European Union under Article 45 of the GDPR. Pursuant to Article 46 of the GDPR, Maestro Labs is providing for appropriate safeguards by entering binding, standard data protection clauses, enforceable by data subjects in the EEA and the UK. These clauses have been enhanced based on the guidance of the European Data Protection Board and will be updated when the new draft model clauses are approved.


Depending on the circumstance, Maestro Labs also collects and transfers to the U.S. personal data with consent; to perform a contract with you; or to fulfill a compelling legitimate interest of Maestro Labs in a manner that does not outweigh your rights and freedoms. Maestro Labs endeavors to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with Maestro Labs and the practices described in this Privacy Statement. Maestro Labs also enters into data processing agreements and model clauses with its vendors whenever feasible and appropriate. Since it was founded, Maestro Labs has received zero government requests for information.


For more information or if you have any questions, please contact us at support@maestrolabs.com

Data Subject rights

The European Union’s General Data Protection Regulation (GDPR) and other countries’ privacy laws provide certain rights for data subjects. Data Subject rights under GDPR include the following:


● Right to be informed

● Right of access

● Right to rectification

● Right to erasure

● Right to restrict processing

● Right of data portability

● Right to object

● Rights related to automated decision making including profiling


This Privacy Notice is intended to provide you with information about what personal data Maestro Labs collects about you and how it is used.


If you wish to confirm that Maestro Labs is processing your personal data, or to have access to the personal data Maestro Labs may have about you, please contact us.


You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside Maestro Labs might have received the data from Maestro Labs; what the source of the information was (if you didn’t provide it directly to Maestro Labs); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by Maestro Labs if it is inaccurate. You may request that Maestro Labs erase that data or cease processing it, subject to certain exceptions. You may also request that Maestro Labs cease using your data for direct marketing purposes. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how Maestro Labs processes your personal data. When technically feasible, Maestro Labs will—at your request—provide your personal data to you.


Reasonable access to your personal data will be provided at no cost. If access cannot be provided within a reasonable time frame, Maestro Labs will provide you with a date when the information will be provided. If for some reason access is denied, Maestro Labs will provide an explanation as to why access has been denied.


For questions or complaints concerning the processing of your personal data, you can email us at support@maestrolabs.com. Alternatively, if you are located in the European Union, you can also have recourse to the European Data Protection Supervisor or with your nation’s data protection authority.

Data storage and retention

Your personal data is stored by the Maestro Labs on its servers, and on the servers of the cloudbased database management services the Maestro Labs engages, located in the United States. The Maestro Labs retains service data for the duration of the customer’s business relationship with the Maestro Labs and for a period of time thereafter, to analyze the data for Maestro Labs’ own operations, and for historical and archiving purposes associated with Maestro Labs’ services. Maestro Labs retains prospect data until such time as it no longer has business value and is purged from Maestro Labs systems. All personal data that Maestro Labs controls may be deleted upon verified request from Data Subjects or their authorized agents. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at: support@maestrolabs.com

Children’s data

We do not knowingly attempt to solicit or receive information from children.

Questions, concerns or complaints

If you have questions, concerns, complaints, or would like to exercise your rights, please contact us at:


support@maestrolabs.com


Effective Date: August 7, 2023

Privacy Statement

Table of Contents


  • Introduction

  • Data Protection Officer

  • How we collect and use (process) your personal information

  • Use of the maestrolabs.com website

  • Use of Maestro Labs Outlook Add-in

  • Use of Maestro Labs Chrome Extension

  • When and how we share information with the third parties

  • Transferring personal data to the U.S.

  • Data Subject rights

  • Security of your information

  • Data storage and retention

  • Questions, concerns, or complains

Introduction

Maestro Labs Pte. Ltd. is a Software Development company that uses AI to help users interact with emails in a better and more efficient way.


We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Notice describes Maestro Labs’ policies and practices regarding its collection and use of your personal data, and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies.

Data Protection Officer

Maestro Labs Pte. Ltd. is headquartered in 160 Robinson Road, #14-04 Singapore Business Federation Centre, 068914, in Singapore. Maestro Labs Pte. Ltd has appointed an internal data protection officer for you to contact if you have any questions or concerns about Maestro Labs’ personal data policies or practices. If you would like to exercise your privacy rights, please direct your query to Maestro Labs’ data protection officer. Maestro Labs’ data protection officer’s name and contact information are as follows:


Sebastian Illing

Maestro Labs Pte. Ltd.

sebastian@maestrolabs.com

How we collect and use (process) your personal information

Maestro Labs collects personal information about its website visitors and customers. With a few exceptions, this information is generally limited to:


● name

● job title

● employer name

● work email


We use this information to provide prospects and customers with services.


We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services.


From time to time, Maestro Labs receives personal information about individuals from third parties. Typically, information collected from third parties will include further details on your employer or industry. We may also collect your personal data from a third party website (e.g. LinkedIn)

Use of Maestro Labs Website

As is true of most other websites, Maestro Labs’ website collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, and operating system. We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.


Maestro Labs has a legitimate interest in understanding how members, customers and potential customers use its website. This assists Maestro Labs with providing more relevant products and services, with communicating value to our sponsors and corporate members, and with providing appropriate staffing to meet member and customer needs.

Use of Maestro Labs Outlook AddIn

The content of the emails drafted using MailMaestro is automatically and permanently deleted from our servers within thirty (30) days or such other time period as may be agreed upon with the client.


In order to continually improve the functionality of our plug-in, Maestro Labs does retain usage data for a period of five (5) years. This data does not contain any email content or headers, but rather is limited to the email addresses of users.

Use of Maestro Labs Chrome Extension

MailMaestro's use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.


By using the MailMaestro Chrome Extension, users acknowledge and agree to the terms and conditions of this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use or install the MailMaestro Chrome extension.


The content of the emails drafted using MailMaestro through the Chrome Extension is automatically and permanently deleted from our servers within thirty (30) days or such other time period as may be agreed upon with the client.


Our Chrome Extension may collect and use the following information:

  • Personally Identifiable Information (PII): Includes name, address, contact details, and identification numbers.

  • Financial and Payment Information: Data related to financial transactions or payments related to Maestro Labs.

  • Authentication Information: Logins, passwords, and authentication cookies.

  • Personal Communications: Information from emails.


We use the information we collect to:

  1. Improve the MailMaestro Chrome extension's functionality.

  2. Analyze usage patterns to better understand user preferences.

  3. Identify and troubleshoot issues with the Chrome extension.

  4. Improve the overall user experience.


In order to continually improve the functionality of our plug-in, Maestro Labs does retain usage data for a period of five (5) years. This data does not contain any email content or headers, but rather is limited to the email addresses of users.

Sharing information with third parties

The personal information Maestro Labs collects from you is stored in one or more databases hosted by third parties located in the United States. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval.


We do not reveal your personal data to non- Maestro Labs persons or businesses for their independent use unless: (1) you request or authorize it; (2) the information is provided to comply with the law (for example, compelled by law enforcement to comply with a search warrant, subpoena, or court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (3) to address emergencies or acts of God; or (4) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf. We may gather aggregated data about our services and website visitors and disclose the results of such aggregated (but not personally identifiable) information to our partners, service providers, advertisers, and/or other third parties for marketing or promotional purposes.


The Maestro Labs website connects with LinkedIn. If you choose to share information from the Maestro Labs website through that service, you should review the privacy policy of that service. If you are a member of a third party service, the aforementioned connections may allow that service to connect your visit to our site to your personal data.


In order to perform our services, we share anonymized email threads and user instructions with third-party AI models. This sharing is essential for our service functionality. We strive to ensure that all data is anonymized to protect your privacy. Our efforts in using this data are primarily aimed at service provision, and we endeavor to adhere to privacy standards.

Transferring personal data to the U.S.

Maestro Labs has its headquarters in Singapore but our databases are located in the United States. Information we collect about you will be processed in the United States. By using Maestro Labs’ services, you acknowledge that your personal information will be processed in the United States. The United States has not sought nor received a finding of “adequacy” from the European Union under Article 45 of the GDPR. Pursuant to Article 46 of the GDPR, Maestro Labs is providing for appropriate safeguards by entering binding, standard data protection clauses, enforceable by data subjects in the EEA and the UK. These clauses have been enhanced based on the guidance of the European Data Protection Board and will be updated when the new draft model clauses are approved.


Depending on the circumstance, Maestro Labs also collects and transfers to the U.S. personal data with consent; to perform a contract with you; or to fulfill a compelling legitimate interest of Maestro Labs in a manner that does not outweigh your rights and freedoms. Maestro Labs endeavors to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with Maestro Labs and the practices described in this Privacy Statement. Maestro Labs also enters into data processing agreements and model clauses with its vendors whenever feasible and appropriate. Since it was founded, Maestro Labs has received zero government requests for information.


For more information or if you have any questions, please contact us at support@maestrolabs.com

Data Subject rights

The European Union’s General Data Protection Regulation (GDPR) and other countries’ privacy laws provide certain rights for data subjects. Data Subject rights under GDPR include the following:


● Right to be informed

● Right of access

● Right to rectification

● Right to erasure

● Right to restrict processing

● Right of data portability

● Right to object

● Rights related to automated decision making including profiling


This Privacy Notice is intended to provide you with information about what personal data Maestro Labs collects about you and how it is used.


If you wish to confirm that Maestro Labs is processing your personal data, or to have access to the personal data Maestro Labs may have about you, please contact us.


You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside Maestro Labs might have received the data from Maestro Labs; what the source of the information was (if you didn’t provide it directly to Maestro Labs); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by Maestro Labs if it is inaccurate. You may request that Maestro Labs erase that data or cease processing it, subject to certain exceptions. You may also request that Maestro Labs cease using your data for direct marketing purposes. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how Maestro Labs processes your personal data. When technically feasible, Maestro Labs will—at your request—provide your personal data to you.


Reasonable access to your personal data will be provided at no cost. If access cannot be provided within a reasonable time frame, Maestro Labs will provide you with a date when the information will be provided. If for some reason access is denied, Maestro Labs will provide an explanation as to why access has been denied.


For questions or complaints concerning the processing of your personal data, you can email us at support@maestrolabs.com. Alternatively, if you are located in the European Union, you can also have recourse to the European Data Protection Supervisor or with your nation’s data protection authority.

Data storage and retention

Your personal data is stored by the Maestro Labs on its servers, and on the servers of the cloudbased database management services the Maestro Labs engages, located in the United States. The Maestro Labs retains service data for the duration of the customer’s business relationship with the Maestro Labs and for a period of time thereafter, to analyze the data for Maestro Labs’ own operations, and for historical and archiving purposes associated with Maestro Labs’ services. Maestro Labs retains prospect data until such time as it no longer has business value and is purged from Maestro Labs systems. All personal data that Maestro Labs controls may be deleted upon verified request from Data Subjects or their authorized agents. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at: support@maestrolabs.com

Children’s data

We do not knowingly attempt to solicit or receive information from children.

Questions, concerns or complaints

If you have questions, concerns, complaints, or would like to exercise your rights, please contact us at:


support@maestrolabs.com


Effective Date: August 7, 2023